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Over ons
Knowledge
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Can multiple Prestige rain barrels be connected together?Yes, the Connection Tube is ideal for linking multiple rain barrels. Install the second rain barrel approximately 20 mm higher than the primary barrel.
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What are the Prestige rain barrels made of, and what color variations are available?The Prestige rain barrels are made in the United Kingdom from UV-resistant, lightweight, and partially recyclable MDPE. They come in natural color effects, such as granite and marble finishes. The barrels are rotationally molded and hand-finished, making each one unique. Various color options are available, which can be seen below.
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Is the Prestige Amsterdam rain barrel suitable for my wall?The Prestige Amsterdam rain barrel is suitable for traditional solid brick wall constructions. For other materials, alternative mounting solutions may be required.
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Why doesn’t the tap fit into my rain barrel?Check if the tap is compatible with your rain barrel model. If the issue persists, please contact our customer service for further assistance.
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What can I do if my water butt smells bad?Add the BIO-Cleaning solution to the water in the water butt. This helps neutralize odors and keeps your water butt fresh. The rainwater will still be usable for plants afterward.
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Can the Prestige rain barrel be mounted asymmetrically around the downspout?Yes, simply remove one of the two planter caps on top of the rain barrel and direct the downspout into the tank. This provides an offset of approximately 14 cm, ideal if your downspout runs along the edge of a wall.
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What should I do if the cap of my rain barrel breaks?Please contact our customer service for a replacement cap. We offer replacement parts for all our rain barrels to ensure your product continues to function properly.
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Can the Prestige rain barrel be used for rainwater storage for my new extension?Yes, please contact us to discuss your specific requirements in detail.
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Can the Prestige rainwater tank be used to fill other rainwater tanks?Yes, the Prestige rainwater tank can serve as a rainwater hub. Simply connect a hose between the Prestige tank and the external tank.
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The brackets don't seem to be at right angles; is that correct?That's correct. The hidden L-brackets are not exactly 90 degrees to allow the rain barrel to lean against the wall when properly mounted.
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Which drill and screwdriver bit should I use?Use an 8 mm drill bit for the plugs and a PZ3 screwdriver bit. The fixings are suitable for solid brick walls.
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Does the Prestige rainwater tank bulge when full like other slimline tanks?All rainwater tanks expand slightly when full. The Prestige tank features a bulge reduction design to minimize this.
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Can the interior be cleaned?Yes, insert a hose into the tank through the top planter access and remove the tap or side stop to flush out fine silt, or use BIO Cleaning Fluid.
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Should I empty the rainwater tank for winter?No, it is not necessary. The tank is frost-resistant, and the MDPE material can withstand freezing temperatures.
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What is the diameter of the overflow outlet, and how does it work?The overflow outlet is stepped, with a main diameter of 61 mm tapering down to 53 mm to fit within older cast iron downspipes.
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Can the overflow be blocked?It is not recommended to block the overflow, as excess rainwater will then spill over the top of the tank.
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My stop or tap is starting to leak. What can I do?Turn the stop or tap a quarter turn clockwise to stop the leak. You can also use PTFE tape for a better seal.
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The rain barrel appears to be leaking at the base or where the downspout connects. What should I do?Check if the overflow outlet is properly fitted into the drainpipe. If the issue persists, it may be necessary to inspect the tank for leaks or correct the installation.
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